“Is it civic media if you only reach one or two people? What about a few dozen? The very word civic, coming from the Latin civis, or citizen, implies the scale of a city or empire. But it can also just mean that: a single citizen, floating out there in the world with their earbuds on a subway platform as they tune into your work. Maybe they cry, maybe they get bored, maybe they take notes. Either way, they’ve given time and a private moment, and we have no metrics to capture that experience.”